Terms & Conditions

Terms and Conditions

User Agreement Please read our privacy policy, which also governs how you interact with ACE SPEAK PLUS, LLC.

Electronic Communication By using ACE SPEAK PLUS, LLC’s services you will allow us to communicate with you through email, Skype or phone. By using our services you consent to allow us to correspond with you by way of the above modes of communication.

License and Site Access ACE SPEAK PLUS, LLC gives you authority to make a complete and fair use of the website and its content in a manner that will not infringe upon copyright law or trademark issues. You are not permitted to make the site retrievable with web design programs or view its source code.

Copyright All material presented on the website is copyright of ACE SPEAK PLUS, LLC and will not be used in an unlawful manner so as to break the law or infringe upon copyright or trademark laws. In instances where the content or images are not owned by ACE SPEAK PLUS, LLC, it will be documented to whom it belongs and referenced to the current author or authors of such material. All software used on the ACE SPEAK PLUS, LLC site is property of either ACE SPEAK PLUS, LLC or its respective owner(s) and is protected by American and international copyright laws.

Language Sessions Whether online or in-person, you agree to be for your session at the scheduled time. Before you have your online lesson, ACE SPEAK PLUS, LLC expects you to have secured a strong Internet connection as well as have Skype installed and properly functioning on your computer or mobile device. It is also imperative that you have a headset. A webcam is optional. If the connection speed is slow, ACE SPEAK PLUS, LLC may ask you to turn off your webcam in order to increase connection speed with the service. If you have any technical difficulties with your computer or headset, it is expected that you give us a minimum of 48 hours’ notice.

Cancellation Policy For group sessions, you must give 48 hours’ notice prior to the scheduled class time if you are not able to attend a class. If you miss a class, you will receive a recording of the lesson and class notes. For private sessions, you must cancel and reschedule 48 hours prior to the scheduled session. Keep in mind that cancellations with less than 48 hours’ notice are difficult to fill. By giving last minute notice or no notice at all, you prevent another student from being able to schedule into that time slot.

Fees and Services ACE SPEAK PLUS, LLC deals in US dollars. All financial transactions are in US dollars unless stated otherwise. All fees for services to be rendered are considered due before the service(s) takes place unless otherwise noted. All individual or residential accounts will be paid in full before any English session is to take place.

Privacy Issues ACE SPEAK PLUS, LLC does not sell your information to any third parties unless you expressly give us consent to do so. If you have a concern about your privacy, please let us know as soon as possible or read our privacy policy to learn about more options. All information about your account or communications with us is stored in centrally located computers at our main office in New York, NY. We take all necessary precautions regarding the protection of your data that would be expected by an average person using technological programs and physical protections.

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